Automate follow-ups with rules

Send emails, update fields or call a webhook when a record changes, or on a schedule.

When, if, then

• When: a record is created, updated, published or changes status, or on a schedule.
• If: the record matches your conditions, for example reported through the website.
• Then: send an email, set a field or call a webhook.

Rules every workspace starts with

1. Acknowledge each report from the website.
2. Tell the reporter when the public status changes.
3. Tell a team member when a case is assigned to them.
4. Escalate cases two days past their due date (off until you turn it on).

Stop sending the same email twice

Turn on the starter rules or write your own in minutes.

Create your workspace

See pricing